News

Important Customer Information: Coronavirus (COVID-19) Statement

Last Updated 1/4/20

Effective Immediately.

Following Government advice regarding indoor mass gatherings of more than 100 people, made today by An Taoiseach, Leo Varadkar, The Gaiety Theatre will close to the public until April 19th 2020.

 

As a result of this closure, the following performances are cancelled or postponed:

 

CANCELLED

  • The Lieutenant of Inishmore –  Performances from 12th March at 7:30pm through to 14th March at 7:30pm
  • The Mai – Performances from 24th March through to 28th March
  • The Abduction from the Seraglio – Performances from 19th May through to 23rd May 2020

 

POSTPONED

  • The Mousetrap – We are working hard to reschedule a visit to Dublin in the coming months and will contact all customers directly with ways that they can reschedule if they wish.
  • Circle of Friends – We are working hard to reschedule this production in the coming months and will contact all customers directly with ways that they can reschedule if they wish.

All purchases made by Phone or Internet for cancelled performances will be refunded automatically by Ticketmaster. Please allow 28 working days for the money to reappear in your account.

If it has not appeared within this time, please contact Ticketmaster by submitting a request via https://help.ticketmaster.ie/.

If you purchased via Box Office or an Outlet refunds will be available from point of sale. We would ask that you refrain from seeking these in person refunds until the venue reopens.

Customers for rescheduled performances will be contacted directly.

We would like to assure you that we are monitoring the coronavirus situation very closely and following advice from the HSE and government. Currently, all performances beyond the 19th April are going ahead as scheduled. However, the situation is constantly evolving and we will keep all customers informed of any updates for future performances beyond that date.

Please refer to our website and social channels for further updates over the coming weeks.

Group customers: If you purchased via our Group Dept. please email: Groups@gaietytheatre.com

For all other queries, please refer to our FAQ: https://www.gaietytheatre.ie/faqs/